S2:E7 | How Bill Green Thinks About Linking Company Culture to Business Results
Welcome to the How Leaders Think podcast, the show that transforms you
by renewing your mind and giving you new ways to think. I am your host,
Kenny Lang, and with me today is Bill Green. He
is the founder and principal of Affect with an A
Advisors. He is obsessed with affecting the potential of
people to do great things together. He's a founding actuator of the
culture fix, a certified system and Soul Coach and Predictive
Index Partner. He's also a certified facilitator of the six
types of working genius, so he knows his stuff.
Bill's primary aim is to inspire people to thrive authentically and
to find the freedom to do more of what they love. By guiding leaders to
convert their company core values into better business bets, bill
helps leaders energize their teams to win without
them. Welcome to the show, Bill. Hey, Kenny. Thanks for having
me. Well, Bill, as we start
every podcast episode, tell us what is on your
mind. Well,
in short, I think it's how powerful it can be
these days, especially leading with values.
It's such a catchphrase. Core values, something comes up all the time. But I
was looking at some notes from a recent series
of interviews that I did with the client, and one of the quotes I jotted
down that really, really resonated with me and it's kind of topical for our
conversation today is, and I quote, I don't want to just feel like I
know how to perform to belong. I want to feel like I can be exactly
who I am and still belong. That's very different.
And that really struck me as how important it is for people to feel like
what they do every day matters and that leaders understand
that people in their organizations want good stuff too. It's just their
job to help them get there, for sure.
That's a powerful, powerful quote, and one I
think everybody should pause for a minute, hit pause on the podcast, we'll be here
when you get back, and just chew on that for a hot minute.
But hearing a quote like that and some of what you're
saying means that there's a different way of
thinking or at least a different experience out there that's being
perpetrated feels like a strong word because it feels like it's
intentional. But what are you seeing in
your years of coaching and all the sessions you've run? That the current thinking, the
prevailing wisdom in leading in such a way that might
provoke that sort of quote you just read.
Yeah, I appreciate that. I think historically, the idea
of mission, vision, values, even
goals tends to happen at the leadership team level.
Maybe it's a few people in the room who are responsible for guiding the direction
of the company, and maybe they even do seek input in some form or another
to kind of develop that strategy. But in the end, I think with the
prevailing thinking that might create that sort of divide is that when it
comes to the blocking and tackling the I like to call it operationalizing
culture it breaks down between what? The strategy and the
leadership team is doing behind closed doors in a boardroom or maybe at a retreat,
and how the people feel when they're actually being expected to execute.
So I think the prevailing thinking is that if we
tell them what we want or if I explain the
vision, that everyone's just going to get it and follow along. And too often
we know that's not the case because that gap that exists brings quotes
like that from people who are out there every day trying to show up and
be their best, but maybe falling a little bit short.
Right? That reminds me of a quote
a pastor friend of mine would say is told don't
mean taught, right? And it just stuck with me.
And so what I feel like I hear you saying is most senior
leadership teams, they're well intentioned in setting the
values. Let's say they did the actual effort. They didn't just
pick honesty and integrity, right?
It's like, you better be honest and have some integrity or you have no right
to be here. But they pick some great core values. They get all excited,
they've been marinating on them for months and they have some sort
of announcement and that's about where they
stop. But their expectation is that
they've internalized those values the same way they
have. Is that fair to say? Yeah. I think,
as you said a minute ago, maybe the values that the leadership team
arrives at are aspirational in nature. Maybe they're even, as
Lincione would say, pay to play the idea that every
organization probably should have integrity as a core value. But what
it actually shows up as day to day in your
business needs to be something that people can kind of get behind.
And I think what I've experienced and where I really like to spend my time
is helping to understand what makes a person like the one
I quoted at the beginning of our time here today feel the way they
do and why the leadership doesn't understand and
appreciate that that feeling is prevalent.
Because when that gap occurs, those values, no matter how good they
are or off they may be, don't get really dealt with. They get thrown
up on the wall. Maybe there's a really cool poster or back in the day,
the successories golf course poster and
motivation or something. And there's ways that you sort of merchandise
feeling. But until you really reach down deep into the organization and
ask people, hey, is this making sense? Can you show me what it looks
like when this value is being lived? Do you feel like these are right? Are
you the right kind of person for this organization? Are we the right kind of
organization for you? Those conversations need to be had. Otherwise we
are just kind of pretending our way through it and just baking it till we
make it right. So two questions come up for me
in that is, number one, what have
you seen prevent or what's
holding back the senior leaders from diving deep in the
organization, like you said, to really find out if the values are
resonating, are they lived? Are they clear? Are they understood so that
the people can internalize them? And I would
think, yeah, so let's start there. What's
with keeping those conversations from happening? Because you could say,
well, just go talk to your people. But if
it was just that easy, it's like we'll just sell more than
your expenses are and you'll have a successful business, right? Like that's an
oversimplification. So what's holding people back?
It's funny. What I found, Kenny, is it is really as simple
as you just said. It's a commitment to saying, you know what? I know
we're busy. I know our quarter isn't on track. I know we've
got some ground to make up or we're launching a new software system or whatever
it may be. The busyness of business doesn't stop
because you want to go talk to your people. But I think as simple
as it should be, it isn't. Because
in the end, we're too busy trying to do the things that we do in
our business without really intentionally placing the notion of
leading with values, engaging with your people,
asking them, how are you feeling? How is it going? What does it
feel like to work here? Do you feel like when we say, we are this,
we're actually doing that, and so forth? It's the dialogue. It doesn't have to
be instead of the busyness of the business, it just has to be
integrated into it. And I think what's really preventing it,
as simple as it is, in my experience, in my own observation, is a commitment
and a prioritization to make those conversations as
important as any discussion about the balance sheet or
operational procedure or what have you got? You. So you
see in a lot of leaders mind, it's not floating on the same plane
as those other things that have become just baked in. They're
disciplined in them and that discipline doesn't
exist there yet. And that takes some measure of
intention. I mean, you go through like the levels of learning, right?
They may see the need, but it takes so much energy on top
of what they feel is already a jam packed schedule to just go
ask those great questions that you just laid out,
right? So on different
ends of the spectrum, what sort of damage
is maybe that lack of intention or discipline
doing in an organization? Sort of like,
at best we're unclear, at
worst, everybody wants to quit or something like that. But
where do you see in that spectrum, what kind of damage is this doing? Because
I have a feeling that if a leader is listening to this right now and
they're going, yeah, that probably is important, Bill,
you're right. But really, if I don't do it,
what's the harm? So I guess what's the harm?
Yeah, that's a great question. Well, the US Surgeon General actually
recently, about a year ago, a little less than a year ago, released a report
on the importance of well being in the workplace. And really
it's reached an epidemic proportion in the US where actually
coming out of COVID there's been so much core light cast on
employee wellness and mental health in the workplace because of all
the turmoil that we went through with work from home. Am I going to have
a job? Should I be working? Can I be working? And as the dust begins
to settle and it's still really settling, I think what
this report and the Surgeon General's work has done is
said, well, what's happening that we didn't know before COVID that we
now know because we've been forced to look under the hood a little bit core
and here's something to think about. This kind of answers your question, at least indirectly
in this work that the US Surgeon General did. They surveyed
about 1500 US adult workers. 76% of the
respondents surveyed said they had at least one mental health issue that they were dealing
with at work. Maybe it was anxiety, depression, you name
it. 84% of the respondents said that their mental health
condition was caused by their job.
Wow. So if you're going to work every day and
you're having mental health issues either exacerbated or
created by the work you do and nobody who's leading the
organization for whatever reason, in whatever direction, is asking
you how you're doing, how you're feeling, how can I help you? Is
this the right place for you? Are we doing the right things for you? The
problem is a heck of a lot worse than just lack
of productivity, efficiency,
retention attrition turnover. It
could end up having costly outcomes in terms of
financial expenses, in terms of health care and things like that,
but also just employee wellness and God forbid, what might happen when those people come
home from work. So we don't even know necessarily how bad it could be, but
it shows up in my team doesn't follow the
direction, they don't do what they say they're going to do. They're running to the
door at 05:00, they can't wait for Friday, they call in sick, blah blah
blah. So there's ways that we can see it manifest day to day on the
surface, but what's below the surface is far more insidious.
How so? If you haven't been scared straight yet,
hopefully that helps.
You're deeply affecting other people, right? Nothing we
do or say as humans doesn't affect the other
humans. We're around right at the most basic level.
But when you have a power dynamic
where if you're the senior leader you hold a
disproportionate amount of power in a relationship, then even
small things you do or don't do have a great
impact on the people you lead. Right. And
maybe what I'm hearing you saying is part of the discipline of just
incorporating it as a thing to do, but it also sounds
like it might need to be feeling the weight of responsibility
you have as a leader. Is that
accurate? Yeah, I think that's a good way to put it. And I think
as a leader, it's less about making people feel the way we
feel and more about understanding how they feel
so that we can create a connection that may not exist, that may be
fractured or that may be inconsistent. When the boss
is around, when we get feedback during our annual review,
when we do something well and we get recognized, there's this feeling of
connection. And all the dopamine rush and the way that we feel about
doing good work kind of serves as a temporary
fix for us. But how do we create environments as leaders where people feel
that connection all the time, including when they're getting
constructive feedback, when they're being held accountable, when there's
clarity of expectations, they're given the
autonomy to do the work they're expected to do. They're being held
accountable for results and rewarded when they deliver them
and coached when they don't. So it doesn't have to
be something that we do, especially for
some particular problem or on Thursdays or Fridays when we get to
wear jeans to work or whatever. It's something that should be just as much a
part of your business operations as anything you do at your core.
And Kenny, I think the thing that I'm fascinated by this because
of what I love to do, but the Harvard University study that's been going
on for 85 some years on happiness continues
to show that the thing that contributes most to people's happiness in
life, not just at work, but in life, is a strong sense of
connection. And despite all of the other interesting
insights that have been gained from this research, if people feel connected,
ultimately they're better. In fact, Gallup recently
released some data that I saw the other day, and because I'm a junkie for
this stuff, people are nearly four times more likely to be
engaged at work when they feel a sense of connection to the culture of the
organization. They're more than five times more likely to recommend that
company as a great place to work, and they're 55% less
likely to be looking for another job while they're at the one they're getting
paid to do. So if you create connection as a leader and you come off
of your perch or outside of your ivory tower or away from the boardroom and
you go talk to your people and say, hey, how you feeling? What's going on?
What can I do to make it core enjoyable to come here every day and
remove barriers for you? You get better outcomes.
Absolutely. Yeah. And it's so green to have
those studies that you said but beyond people just anecdotally saying,
yeah, I think you should do this is a good idea. And now we have
these large scale, peer reviewed all these
things that help validate that. And even in
the face of that, some people still will ignore it. It made
me think of a study, I forgot who conducted it but it
was the retention rate
of people who felt that they had a work
best friend. Yeah. And even just one
person. Right. So it wasn't I need a connection to my
boss and the entire team and the team below me and the team in the
next building or the next country or whatever it is. It was
literally if I could have one meaningful connection at work
it was something drastic. Well over 50% improvement in
retention rate because they had a
work BFF. Yeah. So
as people start to shift, they see the data. There's
coaches like you out there
that are putting this information out and trying to reach teams and
train them up. So how are you
helping leaders? And how could leaders, say one who's driving down
the road right now? Yeah. So take a left. I'm just
kidding. That would have been really cool. How
should they start shifting their thinking and how soul they
be thinking about it to where it's not cookie cutter but it's
something they can think about for their life and their leadership?
Yeah, that's a great question. And simply put, I think there's really three things
to think about. If you're in that position where you feel like you've got a
clear vision, your mission, your values are good in your own mind or
the mind of your leadership team you feel like you've got it right and you
may in fact, you probably do. But if you're not sure about the
one or 100 or 1000 people that aren't in the room with
you every day the first thing you can do is ask them.
A survey, a simple employee survey can be done.
So ultimately the idea is to get input from everybody in the
organization from the CEO down to the intern in whatever
way is most efficient, most effective and preferably most honest.
To get that to that point where you can bring your culture
alive by putting words and behaviors to
it that are not ripped from some book or a seminar or
some workshop but rather from your people, everyone in the
organization. That's step one. Work to bring your culture alive. The second thing
you can do is work together with those people in the organization.
Not every single one. Maybe create a small group or some small subgroups depending
on the nature of organization and work to internalize that market, that
purpose make a connection to it. Because Gallup again says
10% increase in a connection to purpose yields
an 8% decrease in turnover and almost a 5% increase
in profitability. So if there's a day to day
engagement with those values, with the words and the
actions, where you're rewarding it, you're coaching it, you're celebrating it,
there's merchandise, T shirts, hats, whatever it may be, maybe even
ping pong tables and beer Fridays. Anything we can do
to increase that connection and that feeling of joy helps. That helps
you make the culture thrive. And the third thing I'd say, very importantly, because
we don't do this just for warm, fuzzy touchy feely, we need to ultimately connect
it to the business. And so if you can look at your
HR process after creating those core values that come
alive, making them thrive inside of your organization, use them to drive
performance by connecting those values and behaviors to your performance
process. And look for ways to connect savings,
revenue, increase profit margin to changes
in the culture. Because there's evidence out there from McKinsey and Gallup and
many other organizations that show there is a direct relation, a direct
correlation, rather, to improve culture and increase
profitability. So bring your culture alive, work to make it
thrive, and use it to drive performance. Those are the three things you can do
totally, 100% in your control. Yeah, I love
what you said about it's not taking something off the shelf. It's
really using your people. Reminded me
of. We have the Clarity Field Guide, right? Title
is the answers no one else can give you. That's
right. And so applying that in mass to your company
is no one can come in from the outside and just give you the answers
to solve everything. You have the people there the
answers no Other company could Give you inside
of your people, which could be both terrifying and wonderful
all at the same time, which is probably a good descriptor for leadership in
general. Yeah, that's a great way to put it. Kenny and I do
think that more often than not, the answers are within one on one
as a small group or as it relates to culture. And I think
when I think about our work with the culture fix, I
remind people every time when we talk about the culture fix and Will Scott wrote
the book, not to mean fix as in
repair, like it's broken. It's fix as in a dose, a
shot in the arm, some energy, just like your chocolate fixed or you need
your caffeine fixed. We really want to think about the culture fix as a way
to kind of look for ways whenever it starts to want to drift. A culture
fix allows you to kind of keep that boost alive. It's not repairing something that's
broken. It's taking what's working and making it better.
Right. Well, and I'm glad you cleared that up. When I think
getting a fix probably not chocolate or caffeine is the first thing that comes
to mind, but that's a different thing. Maybe too
much TV for me. A couple of things came to mind
in addressing that is going back to we're coming
out of COVID There's a lot of back and forth. The
topic of work from home and remote work and
remote work culture has bubbled up and been a
high point for the last three years. And now with for
example, right now in the news, Apple is talking, tim Cooks wanting
to bring people back in.
Does your recommendation about
thinking through this change between
having a largely physical
presence in office workforce and having
one that's far more distributed,
how are you seeing those things play out differently? And what
considerations do leaders need to make between those two
settings? Yeah, it's a very real challenge for every organization.
And a couple of things that I would say to your question, Kenny. Number one,
the fact that you have this sort of disruption and
it's gone on for a couple of years now, and it probably will for several
more, it creates that vacuum
that nature abhors so much. Right. So there has
never been a better time as a leaders to really
investigate what you used to think versus what you should be
thinking, because we've been turned upside down around the
world with what's going on, and this work from home back to the
office thing is just one byproduct of it all. So, number one, when
there's this disruption, it's a great chance to kind of take inventory of the way
you've been doing things and ask because you might find that what was done
in the office can be done as well or better from home.
Or maybe there's some combination. So that's the one side of it. Use this
opportunity as a blessing to say maybe we should really kind of throw
all of the old ideas out and start fresh and see if we can't come
up with something better. Now, on the flip side of that, I think the very
real thing is what happens to that connection I spoke of
earlier. If you don't have a connection where you maybe once did, because
you were coming into the office, you were around the water cooler, you were in
the lunchroom, and now you're at home or spread out all over the world, maybe.
I think we are challenged to look for different and better ways
to take some of those things that we could accomplish in a meeting, sitting around
a table and do it on zoom. I mean, I can remember back in my
days in the corporate world when we would have these webex and
at and T connect and other such tools before zoom became a thing and
nobody used video. It's unheard of to get on a virtual call now
and not have your video on. So there's a perfect example of how we've learned
to adapt and make a connection, even if it's only I can see your
face versus before COVID when if I don't have to be on
camera. I'm going to be on audio only, probably on mute, and
probably doing something else during the call unless I'm expected to
contribute. So we have to sort of force in some ways, things that we
may not have had to force before, but being aware
of what matters most and why it matters to people
is really the answer. People want connection. Let's accept it.
It's gone on for 85 years out of Harvard. We know that that matters. Well,
then, you know what? Let's not refute it, and let's try to
create that connection wherever we can, even though I admit it's not always
easy. Core values help, though, when you're aligned on the
same things that matter. Good place to start, right?
Sounds like it could apply either way. Functionally
gathering it or implementing some of those things once you've identified
those values may look a little different from a physical. If
we have an office, we can put stuff up on the walls. You don't
have really well, not shared walls anyway, in a remote
culture, but it may look a little different.
But the intention and the
approach sound like they would still very much be the same
and are still very much driven by a sense
of being intentional, is what I feel like I've heard
you say through many of these different things, is setting the
intention and is taking action on that.
Yes. Well, again, I think it's
described as simply as lead with values. Make a commitment
to lead with values. And that's something kind of going back
to your example of the Clarity field guide. That's something every one of us can
do. We know what we value individually when we're in
groups. As you seek more input from a larger organization, you can
come to the same place around a shared set of values that matter
to everyone similarly and define the behaviors that
describe it. Because in the end, as you know from S two, the culture equation
is values plus your organizational habits give you the culture that
you deserve. If you don't like the culture you have, you need to change one
of the other variables. It's that simple. So if we decide to lead with
values, then everything else you're trying to accomplish falls into place a little bit more
easily. It's not always going to be easy, but if you start from a place
to say, that says, we all agree that this matters most to
us, and we merchandise it appropriately, even if it's electronically or
digitally, we don't need physical walls to do it. But it comes down to a
matter of saying, hey, we agreed that this mattered to us.
And what it looks like when it goes well is A, B, and
C. Where's the gap here? You can have a conversation that's not, I
didn't like what you did or said, or I don't like you. It can be.
We said that we wanted it to be this way and this is what happened.
It doesn't look like that. Can we discuss where the gap is now? It's
taking the threat away and putting it onto what you each
said was important in the first place. Right. There's
a sort of proverbial sliding around to the same side of the table. It's us
versus the issue, not me versus
you. So I love
the little phrase that you said is
we're going to lead with values. And that
prompted me to think, well, if you're not leading
with values, what are the other things
people are leading with currently? That's a great question, Kenny. I'm so
glad you asked that. So often. What I see, and maybe you do as well
with your guests or even in your own practice, is that we're leading with
profit, we're leading with growth, we're leading with revenue, we're
leading with turnover or capital acquisition
or whatever is on our list of important things
to us as business owners, which should be there. They are very
important. But those are all results and outcomes
in most cases. Unless you run like a completely robotic organization,
which still requires some people, you're going to have to get to those
results through people. So we hear things like people first
and growth minded leaders and those are all really important
phrases with which I agree 100%. But to actually
behave that way and be intentional about being growth minded and people
first and recognizing what you want from your business comes as a
result by what you put into the people you expect to deliver
it. That's what leading with values looks like. So if you're not leading with
values, I think you're just leading with the outcome that you want, instead of
recognizing that if you lead with values, that outcome becomes easier to
get and probably more sustainable, more joyful and a
lot less stressful. I think that the equation makes a lot more
sense in that order than putting anything ahead of
leading with values because then you're just trying to get some result and hoping everybody
else aligns. Right.
It's sort of that switch from that outcome focus to the
input focus and that's a big
sphere of control. And obviously you and I, we go over scoreboard
when we're talking with s two clients, is what are the activities? Yes, you
have an outcome you want and let's state that and let's work
backwards from it though, and let's control what we can control and we
can control our activities. I may not control my sales, but I can control how
many phone calls I make today sort of thing. Right? That's right. And I think
to that example, when we talk about kind of the soul of the
organization, what feeds the soul of the organization,
the values that the people in it have. And so to use that example,
and I love the way you put it, if I make more calls, that doesn't
mean I'm. Going to get more sales. But if I make more calls that are
aligned with what we as an organization value and why it matters to us as
an organization and what is more likely to happen if we deliver on those
values, well, then that conversation with that client or that prospect
to whom you are selling probably has a different feel
to them. And so that soul, and I guess when I said
earlier about being intentional, I think it's another example when you intentionally
nurture the soul of the organization by recognizing virtually anything
you put on your strategic plan is going to have a
people impact. That's making sure that the soul of your
organization is constantly nurtured and reflected in all of your decision
making. It's a lot easier to make those soulful decisions when you lead
with values. I 100%
agree. So there's two people, you can
call them personas that have come to mind as you were
talking. One is the newer leader,
right? We've got some of the statistics that the first time
somebody's promoted into a management position or leadership
position is early thirty s. And the first time they receive
training for any of it is like a decade later, right?
So you've got that brand new leader. Maybe they just
started a company, maybe they're just leading a division or something like
that. And then you've got the senior tenured sort
of old dog can feel like they're being forced to learn a new
trick. Sort of think how does that
transformation to leading with values
look for each of those and what might those hang ups be?
I have some, I imagine, but I'd love to hear your thoughts.
That's a great question because I just recently had a conversation with a
younger leader, younger in age, younger
in being a leaders. But the thing that I thought walking away from
that conversation was I don't care if you're 22 and you've never led a person
in your life or a company, or you're 62 and you've done nothing but
led people and companies, you can
still have values. What you value at 22 might look different
than what you value at 62. The people with whom you surround yourself might
look different. But the bottom line is the big difference between the younger, newer
leader and the more experienced, sage wise leader is really just
experience and kind of battle scars. But what doesn't change
is crafting and committing to what you
value, communicating and engaging those with similar
values and making sure that that vision is clear, aligning around
them, and being willing as a leader to adjust and adapt
as necessary to get to the end. Because I
think when you're younger and newer, it's a little harder to recognize
when you need to adjust or adapt. But you learn sometimes. And that's when trusting
the people around you and mentors and things, coaches can help. But it's no different
when you're older. You just have a lot more experience and it might be a
little bit easier to sort of weather some of those gaps and
handle the scars of leadership. But if you
start with values, young or old, you're going to be in a much better position
than if you're trying to catch up to something you don't believe.
Very well said. I love that. So Bill,
as the leader, somebody's listening and they're sold
on it. They said, this is great, I love this, I'm all in. I want
to lead with values, but
we are not without information in our current
age. And they might say, okay, well, what did he say?
He was alive and thrive and drive for performance and I got this. We
want to do everything all at once.
But there's always a first step, something
to build some progress, see some early
victories. What's something somebody could 24 hours
after they listen, they could go and take that first step, something
that's totally in their control and start to see some progress.
Right, well, one of the things that I offer is a
free culture checkup. It's a 20 question, takes about six minutes. I
timed it. I think it's literally six minutes and it gives you an idea of
where you stand. So that's one thing that I would offer is
take that assessment. That gives you a sense based on your own opinion, maybe you
share it with your senior leadership team of where you stand relative to value. So
that's something that you can do in six minutes. Right? Now what might core
from that is an equally simple
assessment that we can send out to your entire organization to get feedback
from them on the very same questions you answer in the checkup. So it's kind
of one in one a but the idea is let's kind of
get an idea of where we stand presently by asking
ourselves, our peer senior leaders and then if you choose to move to the next
level, ask everyone in the organization, how are our core values working for
us? Do we even have them? Are they right? Where would we change
them? So forth and so on. Because then before you do anything,
if you do anything, you at least know what people see
and feel in working in your organization and you can determine what's next.
But that's something that you can do right now as easily as going
out to the web and click on the website.
Yeah. So that self awareness piece sort of
like where am I? Right? Because if you're going to
chart a course to do something different, you need to know where you're starting so
that you know what path to take is what I hear you saying.
Absolutely. Start where you are.
Exactly. Or you could be like my mother used to always
say, wherever you go, there you are.
Wise words that have stuck with me. So if somebody
said, hey, that assessment, I got six minutes, I
can do this. Where do they go to get that
assessment? And what are some other
places? Maybe if they like what you have to
say and they want to learn more about leading with culture and
values, where can they connect with you or any of your work?
Yes, I appreciate you asking, Kenny. So to get the assessment, you just simply go
to Meet Billgreen.com. Can't be much easier than that.
I think Bill Green is about the second easiest name behind John Smith. But just
meet BillGreen, no E, two in the middle, none at the end.
Meetvillegreen.com and you can get that free assessment that
I mentioned. A couple of other places I would direct folks to
check out. The culture works, talks a little bit
more about the alive, thrive and drive construct. So just
theculturefix works works. And then
I'd also recommend individually as leaders that people check out values in
action. And that's a great website to take an exercise a little
bit longer. I would say it's closer to 15 minutes. There's a free version and
you can pay for it. I have nothing to do with it, but it's a
great place to start if you don't really know how to put words to your
own values. But it's via
Character is a great website to check out and I highly,
highly recommend that I use that as a tool with my clients
who want to get connected better to what they value. Because if you don't
know what you value, it can be sometimes hard to lead others through that same
exercise. So meetvillegreen.com theculturefix
works and via character are three places
I'd recommend. Those are fantastic. And we'll have those
linked up in the show notes, and then we'll also
link to your LinkedIn profile. So if you want to
go and follow Bill, he's got some great materials, some great
quotes, videos, things like that that are really
resonating with people. So jump in there, take a look, ask him questions.
He does check it. It is not a robot
answering, not even some
virtual assistant. You are going to get the real live Bill Green
answering your questions, so take advantage of that whenever
you can. Well, Bill, thank you so much for being on the show and hope
to have you back in the future. Thank you, Kenny. I really enjoyed
it. Take Core YouTube.